Frequently asked questions
How do I log in?
If you want login .there are three ways
a) Facebook log in
b) Google log in
c) With your email id and pass word
If you go for the facebook option,it is a very simple process. You would have to just click the button and start serving the site.
If you choose for the google option it is same as the above one. just click the button and you are logged in.
The third option is to log in with your email,if you choose this option you have to enter your email and password and continue the serving of site
I’ve forgotten my login details?
If you have forgotten your login password, simply click the “Forgot password” button on the login page. You’ll be asked to enter the email address of your registered email account, where a link will be sent.Click on the link and reset your password Use this new password to login to your account on the bobbyuniform.com website.
How can I change my personal details / password?
Firstly log in to the website, then go to ‘My Account’ at the top of the page. From here you’ll be able to update your personal details such as name, address, email and password.
In how many days my order will be delivered?
In 4-5 Working Days.
Can I return the product at the same time of recieving it if i am not satisfied with the product
IF you are not satisfied with the product there is a different process to return or exchange it, please pack the product as it was in same condition at the time of delivery. Another service men will come and would take the product
What if the delivery of product is not at the given time
You can cansel the order at any time. For canselation of order please see our return and shippment policy
What happens if I’m not there at the time of delivery?
Dont take any tension of this problem the deliveryboy would give the product only after calling you.He would come after taking time from you
How can I pay at bobbyuniform.com?
We take payment through
4 money tranfer in our account
credit card, debit card, net banking options will start shortly
Refund and return
Can I return an item for an exchange or refund?
You can return any items to us within 7 days of delivery for either a refund or exchange by contacting our dedicated support team. You will have to have your order details handy, when you call us. Please allow up to 10 working days for us to process the return, and remember to indicate whether you require a refund or replacement in a different size/colour etc.
How are refunds made?
Please allow up to 10 working days after receipt of your item to process any refunds. Where the original payment was made by credit / debit card we will refund any amount to the original card that was used. Where an order was paid for by cash on delivery, refunds will be made by bank transfer / cheques.
My school isn’t listed / I cannot find my school, what can I do?
We’re working with many schools across the country. If you’re unable to find your school please call at 9229150234 or mail us at email@example.com.
I don't know my child size how will you help?
Please contact us on whatsapp 8889421331
mail id firstname.lastname@example.org
how i contact you?
mail id :- email@example.com
How can I view my previous orders
To view your previous orders, please log in using your email address and password, go to ‘My Account’ using the link at the top of the page. All of your previous orders can be viewed on this page
How do I find and order approved school uniform for my school?
Click on FIND YOUR SCHOOL / SEARCH on the homepage of the website to search for schools Uniform. In the search box type your School name.
Now you see the school uniform items of your school. Click on the school uniform item you would like to purchase. Select the colour if applicable and select the size required. Add to your shopping basket. To select another item click continue shopping and repeat the above. When you have selected all items click Proceed to Checkout.
At checkout stage you will be asked to register your details and an account will be set-up for you. Then proceed to delivery address and payment section